Bayda: Help and support
Bayda is a training, running and nutrition tracker for iOS. This page answers the questions people ask most. If yours is not here, write to david@baydalabs.com. One person reads it, and you will get an answer.
Common questions
How do I delete my account?
In the app, open the Profile tab and tap the gear for Settings. Then go to Data & account and tap Delete my account. The app asks you to confirm twice. Deleting erases your workouts, routes, food diary, weigh-ins, photos and everything else in your account, and it cannot be undone. If you signed in with Apple, Bayda also asks Apple to revoke its access.
How do I export my data?
Open the Profile tab, tap the gear, go to Data & account and tap Export my data. You get a ZIP file with a JSON file of everything Bayda holds about you and all the photos you uploaded. It needs a connection, and if anything fails the app says nothing was saved.
How do I withdraw my consent to health data?
Open the Profile tab, tap the gear, go to Data & account and tap Withdraw health data consent. Bayda cannot work without processing health data, so withdrawing means deleting your account and everything in it. The app asks you to confirm.
How do I stop sharing my heart rate?
Sharing is off unless you switched it on. To switch it off, open the Profile tab, tap the gear, go to Privacy & social and turn off Share heart rate and calories. Turning it off also removes your heart rate, heart-rate zones, power and calories from sessions you already shared. To hide them on one session only, use its Hidden details on the save page or in Edit.
How do I show or hide the start and finish of a route?
By default, other people do not see about the first and last 100 metres of your route (about 50 metres on a short loop around the block), because a route usually starts and ends at home. To show the full route of one run, turn on Show full route on the page where you save the run, or later in its Edit. You always see your own full route.
To share no maps at all, open the Profile tab, tap the gear, go to Privacy & social, tap Route visibility and choose Only me.
How do I turn off the AI food scan?
Open the Profile tab, tap the gear, go to Privacy & social and turn off Scan food with AI. Nothing is sent until you agree again.
Contact
Questions, bug reports, requests about your data (access, correction, deletion, objection) and complaints: david@baydalabs.com. A request about your data is answered within one month.
The small print
Bayda is run by David Bayard, trading as Baydalabs, a sole trader in Belgium (KBO/BCE 0744.778.668).